LEGAL REFERENCE

Your Data. Our Responsibility.

We built poskobet around Indonesia's payment ecosystem—DANA, OVO, GoPay and QRIS—which means your account security and data privacy sit at the centre of everything we do. This policy...

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poskobet Your Data. Our Responsibility.

Privacy Policy Overview

poskobet operates under applicable gaming and data protection frameworks for supported regions in Indonesia. We collect personal information—your name, email, phone number and payment details—only to verify your account, process transactions via DANA, OVO, GoPay and QRIS, and deliver the lobby experience you've signed up for. We do not sell your data to third parties. Your information stays encrypted and accessible only

to authorised team members who need it to serve your account. We retain data for as long as your account is active, plus a retention period required by local law.

Service availability is jurisdiction-dependent. Users are responsible for checking local law before access.

SUPPORT

Privacy Questions? Reach Us.

Email Support Send privacy concerns to our data team. We respond within 48 hours and can explain how your specific data is used or request deletion where applicable.
Account Settings Review and update your personal information anytime from your account dashboard. You control what we hold and can request corrections or removal.
Legal Requests If you need formal documentation of our privacy practices or have compliance questions, our legal team handles those requests directly.
TRUST MARKERS

Why Your Privacy Matters Here

Encryption Standard

All payment data—DANA, OVO, GoPay and QRIS transactions—travels through industry-standard SSL encryption. Your card and wallet details never touch our...

No Third-Party Sales

We do not monetise your data by selling it to advertisers, brokers or external platforms. Your information stays within poskobet's...

Audit Trail

Every access to your account data is logged. We can show you who viewed what and when, giving you full...

Compliance Review

Our privacy practices are reviewed quarterly against Indonesia's data protection standards and gaming regulations to ensure we stay current and...

Breach Protocol

If a security incident occurs, we notify affected account holders within 24 hours and provide clear steps to secure your...

Data Deletion

Request permanent deletion of your account and associated data anytime. We remove it within 30 days, except where law requires...

Consistency Across Our Platform

Same Policy Everywhere
Whether you're on desktop, mobile or tablet, the same privacy rules apply. Your data handling doesn't change based on device or entry point.
Live Tables & Slots Aligned
Live dealer sessions, slot lobbies and sportsbook markets all follow identical data protection standards. No section of poskobet operates under different rules.
Payment Method Parity
DANA, OVO, GoPay and QRIS deposits receive the same encryption and fraud monitoring. We don't treat one payment method as less secure than another.
Account History Protected
Your betting history, withdrawal records and account statements are encrypted and visible only to you and authorised support staff when you request help.
Bonus & Promo Data
When you claim a promotion or bonus, we collect only the data needed to verify eligibility and credit your account. No extra tracking or profiling occurs.
Third-Party Integrations
If we partner with payment processors or analytics vendors, they sign data-processing agreements that bind them to the same privacy standards we follow.
Policy Updates
When we change this policy, we notify you via email at least 30 days before the change takes effect. You can review the update and decide whether to continue.
AT A GLANCE

What This Policy Covers

01
Account Registration We collect your name, email, phone and date of birth to verify your identity and comply with gaming regulations in supported Indonesian regions.
02
Transaction Records Every deposit via DANA, OVO, GoPay or QRIS and every withdrawal is logged with timestamp and amount. You can download your full transaction history anytime.
03
Device & Location We track your login device and approximate location to detect unusual account activity and prevent fraud. This data helps us keep your account safe.
04
Communication Preferences You control whether we send promotional emails, SMS updates or push notifications. Adjust these settings in your account dashboard without losing core service access.
05
Cookie & Tracking We use cookies to remember your preferences and session state. You can disable non-essential cookies in your browser; essential ones keep your account secure.
06
Dispute & Support Data When you contact support, we keep records of your inquiry, our response and any resolution. This helps us improve service and resolve future issues faster.

Privacy Policy Questions

We retain your data for 12 months after account closure to handle disputes, refunds and regulatory compliance. After that period, we delete it permanently unless law requires longer retention.

Yes. Request a data export from your account settings or email our support team. We compile your personal information, transaction history and communication records into a file and send it within 14 days.

We share only the minimum required to process your transaction—your account ID, amount and timestamp. We never share your full card number or wallet credentials with payment providers.

We notify you within 24 hours, explain what data was exposed and provide steps to secure your account. We also offer free credit monitoring if financial data was compromised.

No. We must collect your name, email and payment details to verify your identity and process transactions. You can opt out of marketing communications and non-essential tracking, though.

Only authorised support staff and fraud-prevention team members can view your data, and only when needed to help you or investigate suspicious activity. All access is logged and audited.

We do not knowingly collect data from anyone under 18. If we discover an underage account, we close it immediately and delete associated data within 7 days.